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Nakia Townsend

Human Resources Business Partner at Independent Consultant

Contact me regarding: Becoming a Mentor, Finding a Mentor, Research Collaboration, and Answering Professional Questions

About Me

Certified human resources professional, licensed insurance producer, and facilitator who is genuinely excited about the work we do and the service we provide to individuals, families, communities and workplaces. Supported the daily HR operations of highly visible teams in both the public and private sectors, respectively. Progressive HR management experience, offering diversified and consultative human resources practices across all functional areas of the field. Consultative approach to working closely with leaders, executives, managers and employees to strategically recruit and retain new talent, engage the existing talent, and strategically manage organizational culture and change. All integral parts to making the employee life-cycle more meaningful, measurable, and manageable in support of strategic organizational goals. Expansive body of knowledge across all functional areas of HR, with interest and expertise in adult learning and positive youth development (PYD), and talent/performance management. Experience with quantitative and qualitative research at the masters level.

My disciplines and areas of professional expertise include…

Current work

*Actively partnered with leaders, executives, managers and employees to align HR strategy with the existing business objectives and productivity outcomes; primarily through strategic recruitment for a revolving workforce *Independently managed the full-cycle recruitment process; filled twenty-five requisitions in calendar year 2018 improving the division s time-to-fill and time-to-hire metrics *Provided coaching and thought leadership on recruitment, onboarding, and policy interpretation *Sole administrator of the division s New Hire Orientation process; created and achieved strategic goal increasing hiring manager participation and efficiency of the division s hiring process *Designed and implemented the division s exit survey and automation to Microsoft SharePoint *Completed nine HR policy reviews each calendar *Developed my knowledge of the legal requirements for State and Federal employment laws including, but not limited to FLSA, FMLA, ADA, and federal contractor regulations *Developed a strong command of classification and compensation principles, employee benefits and leave-of-absence administration *Built and managed community relationships, union agreements, and third-party vendor contracts

Experience

  • Princeton University

    • 1/2011 - 4/2016 Human Resources Generalist
  • L3 Technologies

    • 5/2016 - 11/2018 HR Business Partner
  • UnitedHealth Group

    • 6/2009 - 6/2010 Community Relations Coordinator
  • NJ Department of Human Services

    • 6/2004 - 6/2009 Outreach Coordinator

Education

  • Rutgers, The State University of New Jersey-Newark

    • 2011 Masters of Public Administration, Government and not-for-profit organizations
  • The College of New Jersey

    • 2004 Bachelor of Science (B.S.), Organizational Communication, General

Memberships

  • HRCI, Senior Certified Professionals
  • Society of Human Resources Management (SHRM)
  • National Association of Professional Women (NAPW)

Languages

  • Spanish