Strategic-thinking communications professional adept at creating plans, strategies, and tactics to meet specific needs, enhance perception, or drive change. Decisive and focused with expertise in team leadership, program management, and complex problem-solving. Able to maintain positive media relations and promote specific messages. Twenty years’ experience in public policy, higher education at AAU institutions, and state government.
My disciplines and areas of professional expertise include…
**Senior member of University Communications leadership, managing crisis communications including Confederate monument issues and NCAA violations. Engage directly with senior leaders including Chancellor, Provost, Board of Trustees, and University Counsel to respond promptly, appropriately, and in University's best interests to records requests. Reduced pending/open requests from over 220 to less than 50 in first eight months, a reduction of nearly 80%. **Responded to record number of records request in 2018 - nearly 500 - with 75% fewer staff, a response time reduced from months to days, and a backlog reduced from years to weeks. Ended CY 2018 with no open requests older than 90 days, compared with CY 2016 when over 40 open requests were older than 800 days. **Brought online cutting edge, industry leading web-based public records software for records requests and responses, making process more efficient **Broke down barriers across campus to establish a collaborative, open engagement with schools and departments to coordinate records requests, including managing concerns about potential vulnerabilities and risk.
Contact me regarding...
- PRSA Counselors to Higher Education
- Association of Public and Land Grant Universities Council on Strategic Communications
- Council for Advancement and Support of Education